Privacy Policy
Last Updated: May 28, 2026
Welcome to CLOSEMATE (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.closemate.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit or use our website, we may collect the following types of information:
Personal Information
Including but not limited to:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order history
Automatically Collected Information
We may automatically collect certain information through cookies and analytics tools, including:
- IP address
- Browser type
- Device information
- Pages visited
- Shopping behavior and website interactions
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Improve our website and shopping experience
- Send order updates and service notifications
- Send marketing emails, promotions, and newsletters
- Prevent fraud and maintain website security
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
3. Payment Information
Payments made on our website are securely processed through trusted third-party payment providers such as PayPal and Apple Pay.
We do not directly store or have access to your full payment card information.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic and performance
- Support advertising and remarketing activities
We may use tools such as Google Analytics to better understand user behavior and improve our services.
You can disable cookies through your browser settings at any time.
5. Sharing Your Information
We do not sell your personal information.
We may share limited information with trusted third-party service providers only when necessary to operate our business, including:
- Payment providers
- Shipping carriers
- Analytics services
- Email marketing platforms
These third parties are required to protect your information and use it only for authorized purposes.
. Data Retention
We retain your information only as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce our policies.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data
- Withdraw consent for marketing communications
To make a request, please contact us at:
8. International Users
CLOSEMATE serves customers in the United States, European Union, United Kingdom, and Australia. By using our website, you understand that your information may be transferred and processed internationally.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised “Last Updated” date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
CLOSEMATE
Website: www.closemate.com
Email: marketing@closemate.com